Customer Feedback Scores
Listed below are the feedback scores from actual customers who used our chat software.
Survey info
| Your overall experience with this service: | 5 |
| The site was easy to use: | 5 |
| The agent was helpful: | 5 |
| The agent answered your question quickly: | 5 |
| You were satisfied with the answers you were given: | 5 |
| Tell us why you rated the support this way: |
General Info
| Name | JUANITA BROWN COURNOYER |
| Email | |
| Year | 2017 |
| Department | COOLCARSHADE |
| Chat launched at | |
| # of pages visited | 15 |
| Customer location | Country: United States |
| Computer info |
Chat Transcript
|
| You are now chatting with LT |
| LT | Hello |
| JUANITA | still don't see the kia niro |
| LT | ok one moment, very sorry |
| LT | which shade did you want? classic, gold, premier or reflector? |
| JUANITA | the same as last order if you can fine it we live in florida |
| JUANITA | i think it was the classic |
| LT | ok let me email link |
| JUANITA | invoice number was000000004671 |
| JUANITA | august 14 2013 |
| LT | ok here you go http://coolcarshade.com/Classic-Sun-shade-fits-Kia-Niro_p_5192.html |
| JUANITA | ok that is it and do i get the 10% off today |
| LT | it's automatic during checkout so no promo codes |
| JUANITA | ok please order it for me. |
| JUANITA | juanita cournoyer 519 gleason pkwy |
| LT | ok place the order online and we will drop ship direct |
| JUANITA | cape coral fl. 33914 |
| JUANITA | ok will do thanks much great shades |
| LT | thanks and sorry for delay |
| JUANITA | no problem have a great day |
|
| Chat session has been terminated |